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Our Request for Assistance line functions as a 311 system for public education, for both DCPS and public charter schools, where we provide resources, information, and appropriate agency or organizational referrals to meet the needs of the caller. In addition to resources and referrals, the RFA line allows our office to provide one-on-one coaching to families on a variety of public education issues.
Note: We are accepting Requests for Assistance by phone and email. Please call (202) 741-4692 or email [email protected] and include your name, email address, and brief summary of your issue, and we will respond to you within 24 to 48 hours.
Nota: Estamos aceptando los sistemas de admisión por teléfono y correo electrónico. Llame al 202-741-4692 o envíe un correo electrónico a [email protected] e incluya su nombre, dirección de correo electrónico y breve resumen de su problema, y le responderemos dentro de las 24 a 48 horas.