When did you last audit your social media presence?
If it’s been a while, let this be your sign to make this task a top priority.
Taking the time to review your social media accounts to ensure they effectively represent your brand and to tweak your strategy to get your closer to your goals will yield great results long-term. In fact, it’s something that you should do regularly!
And this #ContentWritingChat recap has all the tips you need to get started.
#ContentWritingChat Recap: How to Audit Your Social Media Presence
Happy June and welcome to a brand new #ContentWritingChat!
This month, we're hosting a community chat to discuss auditing your social media presence. ? pic.twitter.com/aK7pBDWKsW
— Express Writers | Your Content Writing Partner (@ExpWriters) June 1, 2021
This month, we held a community chat so all of you could step into the spotlight to share your tips. There was some amazing, actionable advice shared throughout the chat, so let’s dive into the recap so we can start auditing.
Q1: What does it mean to conduct an audit of your social media presence?
If you’ve never taken steps to audit your social media presence, then you might not know what it really means or where to begin. To give you a better understanding, here are a few responses from the chat:
A1. An audit for your social media is a review of all your social media profile to evaluate their performances, how well they're meeting your goals, and how they've contributed to the social media ROI so far. It helps make moving-forward decisions. 🙂 #ContentWritingChat
— Masooma | Content Writer (@inkandcopy) June 1, 2021
As Masooma said, an audit is your chance to evaluate how each of your social media platforms perform. Are you meeting your goals? Are you getting your desired results? Taking the time to answer those questions will help you determine if you’re on the right track or if you need to make some changes.
A1. It’s an assessment of your social media presence-what’s working, what’s not, how you can improve and grow your engagement on social media. #ContentWritingChat
— Dana Lemaster (@DanaLemaster) June 1, 2021
To put it simply, an auditing your social media is essentially about seeing what’s working and what’s not. After all, this will help you figure out what kind of content to share more of.
A1:
Metrics = Are you engaging your audiences?
Analytics = How are you engaging them?
Audits = Do they care?If not quarterly, audit your changes and tactics on the regular. Engagement is the barometer of your success on #socialmedia #ContentWritingChat pic.twitter.com/0abvcJwn1l
— SPW ✍️? (@ShawnPaulWood) June 1, 2021
When conducting an audit, you’ll want to dive deep into your analytics. This can help you see if you’re truly engaging your audience by sharing content that resonates with them. Shawn’s advice to do this quarterly is spot on.
Q2: Part of auditing your social media presence is choosing the platforms that are right for you. How can you determine if a new platform is worth your time and attention? How do you know when to ditch a platform?
Remember that you don’t need to be on every single platform. However, it’s still smart to try out the latest craze to determine if it’s worthwhile for you. Here’s how to figure it out:
A2: Know your buyers persona. Does she/he/they hang out on that platform? That is where you want to be:
Where your people swim, you fish!Analyze the data. Tweek. If it's still not working, ditch it. But not before testing testing testing to get it right.#contentwritingchat https://t.co/I4dVhUFtMW
— Lori Anding ? || Introverted SoMe extrovert (@southbaysome) June 1, 2021
Lori’s advice is to know your audience. Are they hanging out on the platform you’re thinking about joining? If so, then it might be worthwhile for you to be present there. At the end of the day, you want to make sure your content is getting in front of the right people.
A2: When it comes to social media, my mantra is “No platform without purpose.” If you can’t think of a reason why a platform would be beneficial to you, there’s no need to be on it.
For maximum efficacy, prioritize the platform your audience prefers. #ContentWritingChat
— Rachel Wendte (@rkwendte) June 1, 2021
Rachel knows that there should be purpose behind your social media efforts. If a particular platform isn’t going to get you closer to reaching your overall goals, then it’s likely not going to be worth your time.
A2. Any new (or current) platform has to provide value for your audience & feel comfortable for your brand. You’ll have to check out a new platform to see if these conditions are met. If a platform starts to feel “off”, chances are your audience will tell you. #ContentWritingChat
— Dana Lemaster (@DanaLemaster) June 1, 2021
Another important thing to consider is whether or not a particular platform feels good to you. It’s much easier to create content for social media platforms that you are genuinely excited about.
A2. I like to trying out a platform for 30 days. Look at the stats. If they are good, ramp up my efforts. If they aren't, see what's not working. If it's worth the ROI & my target buyers are on the platform, I'll tweak my efforts. #contentwritingchat https://t.co/kTEjVArebY
— ? ??? ???????❦ (@KimBeasley) June 1, 2021
Kim offered a really great tip about giving a platform a chance for at least 30 days. This will give you a good idea of how things are going. If your content has been performing well, take it up a notch. If not, you’ll want to tweak your strategy or scale back.
A2. The reality of social media is that it can take MONTHS of hard graft, uploading and engagement before you start to see results, so give it a bit longer than you might like, before giving up on platforms that don’t seem to be working. #ContentWritingChat https://t.co/EUk14G1iWt pic.twitter.com/QRpePnYYiW
— HaroHelpers (@HaroHelpers) June 1, 2021
Just remember that it’s going to take time before you see results. Don’t give up too soon.
Q3: Your bio is often the first thing people see when they visit your social media profile. What should it include so that it accurately portrays who you are and what your brand is all about?
No one wants a lackluster bio! These tips will help you spruce up social media bio so that you’ll effortlessly attract new followers who love what you do:
A3. You bio should always include:
– A brief and clear description of exactly what you do.
– A bit about your personal interests to give people talking points.
– A link to your website + newsletter/other social sites.#ContentWritingChat— Masooma | Content Writer (@inkandcopy) June 1, 2021
A great bio needs to clearly state what you do, first and foremost. This will help people determine if your content is something they might be interested in. From there, you can add personal details to help strengthen your connection with your audience since they’ll get to know you better.
A3. It should include keyword, who your target buyer is, what you can do for them, and why they need you. Keep it simple and straightforward. Adding a few personal bits is OK too. #contentwritingchat https://t.co/HUNA52u1y5
— ? ??? ???????❦ (@KimBeasley) June 1, 2021
It’s also smart to include keywords in your bio, as this will help you show up when people are searching on various platforms.
A3: Be concise about what you do so that you can add "who you are". People relate to people. People buy from people they know, like, and trust. When you add a personal touch, you connect. #contentwritingchat https://t.co/oLv34xyjX9
— Lori Anding ? || Introverted SoMe extrovert (@southbaysome) June 1, 2021
Adding a personal touch to your bio goes a long way to build the Know, Like, and Trust Factor.
A3. Your bio should have
Your name
Your services
Notable achievements (if you don't toot your own horn, no one will do it for you)
A link to your website/portfolio#ContentWritingChat— Stella Inabo (@iIeigo) June 1, 2021
Any achievements that would be impressive to your target audience are great to share as well. This can include features, awards, certifications, etc.
Q4: We all know consistency is key, but how often should we really be posting on each social media platform? And how can we ensure we’re staying on top of posting regularly?
The good news is, you don’t need to be overwhelming yourself by posting multiples times a day on every single platform. It’s more about keeping your account active so you stay top-of-mind.
A4. Follow this: frequency x quality.
You don't have to post daily, but every 1-2 days is important to stay on top of your audience's mind + not compromise on the posts' quality.
Also, you don't have to post daily, but you do need to engage daily. #ContentWritingChat
— Masooma | Content Writer (@inkandcopy) June 1, 2021
Masooma feels you don’t need to post daily, but you should engage daily. That goes a long way in building relationships with your target audience. When you do post, always focus on sharing high-quality content.
A4: Content creation doesn’t need to be as frequent as people think. A few solid posts a week is as good a foundation as any.
Consistent content communication is more important. You can be an active listener & engage w/ other content until your next post. #ContentWritingChat
— Rachel Wendte (@rkwendte) June 1, 2021
A few posts per week is a great place to start. The key is to make sure you’re still listening to other conversations and engaging with people to build relationships.
A4: Automation helps you to share informative content regularly, but you have to engage in real-time. Use tools to track important topics and set a schedule around peak engagement times to participate in relevant discussions. #contentwritingchat
— Javier Sanabria (@SanabriaJav) June 1, 2021
Using third-party tools to schedule content in advance is incredibly helpful. Just make sure that any engagement you do is done in real-time. Don’t automate that!
A4:
Trends are why it's best practice to have a content calendar for your social media. Prepare the evergreen stuff in advance and schedule twice a day to stay visible.
Monitor trends and if they have to do with your brand, post in real time. #ContentWritingChat pic.twitter.com/MHZd1dUbuV
— SPW ✍️? (@ShawnPaulWood) June 1, 2021
When scheduling content, it’s smart to fill your queue with evergreen content. You know, content that doesn’t have an expiration date because it’s always relevant. Then, you can add the latest trends as needed or post them in real-time.
A4. I like to use #socialmedia tools that have AI built in & can help me determine the best times to schedule posts. I also manually post in between my scheduled posts. #contentwritingchat https://t.co/UplciRmxGi
— ? ??? ???????❦ (@KimBeasley) June 1, 2021
Kim suggests using scheduling tools that provide you with the best times to post. This way, you can maximize your impact on the social media platforms you’re using.
A4: Test Test Test
That is how you know how much to post.
Posting once to twice daily on Instagram has created an excellent community of engaged fans/followers.
Posting a few times/day on Twitter can help you reach the same results.To stay on top: ENGAGE!#contentwritingchat https://t.co/lVgdlqNlZF
— Lori Anding ? || Introverted SoMe extrovert (@southbaysome) June 1, 2021
Ultimately, it’s all about testing to see what works for you. Don’t be afraid to tweak your strategy over time to see what gets the best results.
Q5: Should you keep an eye on what competitors are doing? If so, how can this play a role in your social media strategy?
Although you don’t want to become too obsessed with your competitors, you can learn a lot from them. Here’s what you should look for while doing your research:
A5. Keeping an eye on the competition helps you avoid their mistakes and gives you ideas on what to try out.
But you should beware of the copycat trap. You don't have to do everything they're doing. #ContentWritingChat
— Stella Inabo (@iIeigo) June 1, 2021
When you watch your competitors, you’ll be able to spot the mistakes they make and avoid falling victim to the same ones. It’s a great learning opportunity.
A5. Once in a while, it's good to track what your competitors are doing. The idea isn't to copy them, but to identify what they're doing differently and if you can do it better. Their performance might even inspire some fresh ideas! #ContentWritingChat
— Masooma | Content Writer (@inkandcopy) June 1, 2021
Just make sure you don’t copy your competitors. That’s not cool! Instead, use this research to inspire you to come up with fresh, new ideas of your own.
A5: What's the saying:
Keep your friends close and your competitors closer!
Use them as fuel to drive your success. It's like a race. Once you are on their tail, keep going.
Social media is a marathon NOT A SPRINT.#contentwritingchat https://t.co/AHTRGt4rAE
— Lori Anding ? || Introverted SoMe extrovert (@southbaysome) June 1, 2021
Lori feels it’s smart to use your competitors to fuel your success. Allow them to motivate you to do better.
A5. If you’re checking in on competition too often you might find yourself copying what they do and unable to come up with original ideas – you should only ever be in competition with yourself yesterday, this is how you’ll stay true to your values & be unique #ContentWritingChat https://t.co/eHEA2D1tbe pic.twitter.com/hVuOeYP8u3
— HaroHelpers (@HaroHelpers) June 1, 2021
If you find yourself too consumed with what your competitors are up to, take a break for a bit. You don’t want to start copying what they’re doing, nor do you want them to overly influence the things you’re creating.
Q6: What are some important metrics to track on your social media accounts to ensure you’re on the right path?
Diving into your analytics can reveal some great information as you audit your social media presence. Instead of getting overwhelmed with the data, here’s what you should look for:
A6. I track engagement-related metrics such as comments, retweets (with comments)/reshares, and mentions. These tell me how much people are relating with the content I'm creating + how well I'm doing at building genuine relationships with my social community. #ContentWritingChat
— Masooma | Content Writer (@inkandcopy) June 1, 2021
Masooma focuses on metrics that are related to engagement. That includes comments and mentions, for example. It’s a great way to see if your audience is resonating with the content you share.
Q6. Engagement and growth is usually a good sign that you’re creating worthy content that will draw in the right audience. It’s not a numbers game though as having a small number of followers that are loyal is much more valuable than thousands that aren’t. #ContentWritingChat https://t.co/e9Hi1fHhpF pic.twitter.com/9AuSYLaoHA
— HaroHelpers (@HaroHelpers) June 1, 2021
If you’re seeing a boost in engagement and more followers, that’s a good sign that you’re on the right track. Just don’t obsess over your follower count too much. It’s better to have quality followers rather than a bunch of followers who aren’t paying attention to what you share.
Q7: Are there any helpful tools you can use for tracking social media analytics, scheduling content, etc.?
The answer is yes! There are tons of tools that will help you audit your social media presence, ranging from free to paid options. Here are a few to consider:
A7. There are a number of #socialmedia tools to choose from. Just make sure they include analytics. It would also help if they have AI built in. Tools like @Promo_Republic @ContentStudioio @buffer @hootsuite @LatelyAI #contentwritingchat https://t.co/QZJtHBCbb5
— ? ??? ???????❦ (@KimBeasley) June 1, 2021
Kim has a number of go-to tools, which include Buffer and Hootsuite.
A7. @hootsuite is EVERYTHING for scheduling content – so simple to use. @LoomlySocial is up & coming for scheduling too ? @latermedia is great for analytics and oh boy if you Google “Twitter analytics” – that site is free and fabulous! #ContentWritingChat https://t.co/k5sQAvGgXi pic.twitter.com/zZtLCYyMLb
— HaroHelpers (@HaroHelpers) June 1, 2021
Hootsuite is a popular option for scheduling content. Loomly and Later are worth checking out as well.
Q8: Which brands have a social media presence that you admire?
These brands will definitely get the creative juices flowing:
A8. Innocent Drinks, Wendy, Toggl, and Grammarly. #ContentWritingChat
— Masooma | Content Writer (@inkandcopy) June 1, 2021
Masooma has a few brands that she loves to check out on social media, one of which is Wendy’s. They’re well-known for their sass as they roast others on their Twitter account.
A8: I like brands that engage. I made a list to keep them close: https://t.co/Fc0Xk0LHgQ#ContentWritingChat https://t.co/KP05UY3D55
— Lori Anding ? || Introverted SoMe extrovert (@southbaysome) June 1, 2021
Lori actually took things one step further and created a Twitter List of some of her favorite people to follow.
Want to join us for an upcoming #ContentWritingChat? Mark your calendar for the first Tuesday of every month at 10 AM Central. Then, follow @ExpWriters and @writingchat. See you at our next chat!