11 Credit & Collections Leading Indicators to Tackle Covid-19 Unpredictability

The Coronavirus outbreak has suddenly emerged as one of the biggest global crises of all times- with a multitude of unpredictable medium and long-term implications. Consequently, businesses today are in need of steady cash flow and liquidity, more than ever. As more buyers disregard payment terms and adopt pushback strategies, it becomes critical for A/R leaders to monitor Credit and Collections performance and safeguard receivables with better planning.

In this webinar, Judy Bicking, a global O2C & P2P consultant with over 27 years of experience in the domain will talk about the top Credit and Collection leading indicators to track over the next few months to reduce DSO and optimize working capital. Joining her would be Elaine Nowak- Director of Product Management and Marketing at HighRadius as they further deep dive into the need for real-time credit risk assessment and proactive collections strategies in these testing times, to stay ahead of the uncertainty and get visibility and control over your receivables amidst the COVID-19 outbreak.

Key Takeaways:

• The medium-term and long-term impact of the coronavirus outbreak on Credit and Collections teams
• Use of data and analytics to beat unpredictability and gain control over your receivables
• 11 leading credit and collections indicators in the remote-working environment
• Role of technology in bad-debt control with real-time risk assessment and DSO reduction with proactive collections

Judy Bicking, APM
Senior Trainer, IOFM

Judy Bicking, APM; is a Senior Trainer for IOFM and a 27-year veteran of Johnson & Johnson.  Judy is a recognized pioneer and leader in Procure-to-Pay and Credit Management. After a successful career in AR and AP management, Judy lead the development and implementation of J&J’s two Shared Service Centers; located in the U.S and Europe.  These shared services are recognized as World-Class handling over 200 decentralized companies and 2.5 million invoices.  Judy also championed training for her staff, investing in the team earning the IOFM’s first AP Departmental Certification designation. Judy is a globally sought-after subject matter expert, trainer, and speaker. She has authored and helped develop the IOFM’s AP online learning center and is a co-founder and SME for the IOFM AP Certification program.

Elaine Nowak
Director of Product Marketing, HighRadius

Elaine Nowak is dedicated to educating credit and A/R practitioners about the impact of using an integrated receivables workflow enabled by Artificial Intelligence to improve key receivables operating metrics. Elaine's mission includes working with progressive users along with industry partners to identify and share key insights on best practices at industry forums, conferences and webinars.