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You won’t win because you can make cheap spot payments


This week I attended the Money 20/20 payments conference in Las Vegas - below are my takeaways from the event as some insights from one-on-one discussions I had. 
 

Everything other than spot payments


The ability to make an international payment is a commodity. The companies that are going to win in this space will do so by addressing a more significant pain point for customers and spot payments will just be part of the package.
 
World First's big bet is their World Account (multi-currency account) solving for the pain of needing bank accounts around the world and the slowness of the current system. Jonathan Quin, CEO of World First highlighted the US market as major issue.

“If you’re sending money from the UK to the US, you can use a faster payment to send the money to our app and have it sent to the US in the minutes. If you’re sending money from the US back to the UK, it can take 5 days."

Monese is one of the new UK banks. As Norris Koppel, their CEO told me, Monese is solving the pain felt by people moving to a new country who can’t open a bank account simply because they don’t have the traditional KYC of a utility bill in their new country. Does this make someone any less bankable - they don’t think so. Their model is based on better understanding the risk of their customers than traditional banking has allowed. They offer international payments but this is not why they are winning customers. Our full interview with Monese's CEO will be coming out soon.

Abra, the bitcoin wallet and payment company had one of the biggest announcements of the conference raising $16m from Foxconn (yes the Chinese consumer electronic company that makes your iPhone). As Bill Barhydt, their CEO told me, they are now all in as a crypto play. Yes their app can be used for international payments but its big differentiator is to allow people to easily, buy hold and invest in bitcoin. The Foxconn part - this is a bet to finance the purchases of the 2.5bn consumers in the world who can’t afford to buy an iPhone or a washing machine in one go but they can afford it on monthly payments. Abra, working with Foxconn, is planning to build out this consumer  finance capability.

Takeaways From the Cross-Border Payments Panel


WorldRemit on the pains of the receiver of the remittance

The cost of receiving the money is the biggest issue, not the cost of sending. In a rural part of Africa, it may cost someone $20 to travel into a town to cash pickup location. These receiving costs are not being factored into the remittance cost saving claims at the moment.

Paypal and Earthport on partnering as the future

A shift in sentiment is taking place from everything having to be disrupted and done by one company alone, to big and small companies partnering together to solve different parts of the value chain. There is a realization that the payments ecosystem is complex and any one company believing it can solve all the pain points just isn’t realistic.

Technology and cryto-currencies are simply a means to an ends

Crypto is neither cheaper, faster and definitely doesn’t solve the risk management problem (a starting point of all users being anonymous). It’s naive to think any technology by itself will lower costs. All the counterparties in the chain have costs and have to cover those costs.

 
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Coming Next Week - Exclusive Interview with Martin Griffiths, Head of Fintech and MSBs at Barclays

Next week, we are able to take you inside Barclays and share the insights of one of the most important men in the money service business globally. After the financial crisis when so many other banks shied away from serving the space, Barclays doubled down and is now one of the most forward thinking companies in the sector. If you don’t know Martin Griffiths and what role Barclays plays in the payments space, what we’ll publish next week is going to close that gap.
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Have a fantastic week,

Daniel

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