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Regional Networking Event: Phoenix, AZ

16 Apr 2020
8:30am - 12:00pm MST

IMPORTANT NOTE:  Please be advised that this regional networking event in Phoenix on April 16, 2020 is being rescheduled.  Once a new date has been selected this event page will be updated.


What priorities are you looking to address in 2020? What issues or challenges are you facing for 2020?  Join us for this first event of the year in Phoenix and bring your thoughts, ideas, and topics for discussion as we meet, collaborate, and share our perspectives and knowledge with our contact center peers!


Agenda

8:30am

Check-In and Early Networking

9:00am

Welcome / Opening / Introductions

 

Member Led Discussion

 

Networking Break

 

Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:

 

  • Knowledge Management

 

  • Self-Service

 

  • QM and Score Cards
 
  • And more ...

 

Networking Break

 

Member Talk

 

Peer Group Discussions

12:00pm

Closing Q&A / Post-Event Networking


Special Instructions

Parking is available behind the Serendipity Labs building. Enter the building and go up to the 2nd floor for this event.

Ticket Name Sale Ends Price Quantity
Non-Member
16 Apr 2020
$195.00
Sale Ended
Member
16 Apr 2020
Free
Sale Ended
Click here to enter your promotional code

16 Apr 2020
8:30am - 12:00pm MST

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  • Serendipity Labs, 2801 East Camelback Road, Suite 200 Phoenix, AZ 85016
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