I recently heard Frances Frei, an associate professor in the Technology and Operations Management Unit at Harvard Business School, comment that “one of the more counterproductive things a manager can say is ‘Don’t bring me problems—bring me solutions!'” I wanted to hear more—and thought that HMU’s readers would want to listen in. This is an edited record of our conversation.—Christina Bielaszka-DuVernay, Editor
“Don’t Bring Me Problems—Bring Me Solutions!”
I recently heard Frances Frei, an associate professor in the Technology and Operations Management Unit at Harvard Business School, comment that “one of the more counterproductive things a manager can say is ‘Don’t bring me problems—bring me solutions!’” I wanted to hear more—and thought that HMU’s readers would want to listen in. This is an […]
February 29, 2008