Business | Taking the piss

How airlines are squeezing more seats onto their planes

Passengers do not mind thinner seats but tighter toilets are another issue

By A.W. | WASHINGTON, DC

WHEN Gary Leff, a prominent travel blogger, took his first flight on one of the new “no legroom” planes operated by American Airlines, he found that the experience was not nearly as bad as he feared. American had drawn howls of protest from customers when it announced it was reducing the distance between rows of seats—“seat pitch”, in industry jargon—on its new Boeing 737 Max planes to 29 inches, compared with the 31-inch pitch on its existing 737-800s. So in June it capitulated, and settled on 30 inches. Mr Leff tried out these new seats last week and was pleasantly surprised to find that “the seats themselves are no worse than” in American’s current layout in economy. That may seem counterintuitive, but aircraft-interior designers had come to American’s rescue. New thinner seats have enabled airlines to cram in more rows without squishing their customers’ knees.

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