Haskins Ferndown vacancies:

Team Leader (Plants)

We are looking to recruit a Full-Time Permanent Team Leader for our Plants department, working 38 hours per week, and alternate weekends. Salary is £26,500 to £29,500 per annum D.O.E.

The role of the Plants Team Leader
You will supervise the Plant team and departments to maximise profit and minimise losses whilst always ensuring that the team aim to meet company sales targets and objectives. You will also work with the Trading Manager in building horticultural knowledge within the Plant Team to assist our customers and experience/ knowledge of Horticultural is required. This role is at the heart of everything we do, you’ll be collaborating with the Trading Team and wider Garden Centre on a daily basis to support the smooth running of our centre. You will be a trusted member of our leadership team, acting as a Key-holder and required to be Duty Manager on occasion. It goes without saying that customer service is essential to this role, and you will embed a high standard of both internal and external customer service in your team. You’ll be passionate about supporting your team, and involved in the recruitment, induction, and ongoing training of your people to deliver our high standards.

Skills required for the role:

  • Previous retail/customer service-related experience
  • Good line management skills to guide, develop and motivate teams.
  • Horticultural knowledge and/or experience
  • Relevant product-range knowledge
  • Planning and prioritising
  • People/team leadership and development
  • Strong organisational skills to balance and prioritise own and team’s workload to meet deadlines.
  • Ability to use own initiative and problem-solve.
  • High level of inter-personal skills
  • Effective communicator at all levels
  • Commitment to delivering a high level of customer service.
  • Ability to work under pressure.
  • Enjoyment of team-working
  • Flexible ‘work ethic’
  • Highly self-motivated.
  • High standard of personal presentation

Desirable skills:

  • Relevant product-range knowledge
  • Financial awareness
  • Knowledge of health & safety legislation
  • IT system/data-base experience

Our employee benefits package includes:

  • An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
  • Contributory pension scheme for eligible employees
  • Generous Staff Discount Scheme after completion of probationary period
  • Free on-site parking
  • Staff Uniform provided.
  • Discounts
  • Health Cash Plan
  • Charity Day
  • Up to 38 days of holiday pro-rata
  • Cycle Scheme

Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.

 
APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Customer Service Assistant/Trolley Porter

We are recruiting a Customer Service Assistant on a Part-Time, Permanent Basis, working one day per week. Working hours are 10:30am to 6:00pm every Tuesday. Additional hours available.

About You:
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
Candidates will need to be flexible during the peak trading periods to work additional hours on weekends, evenings and Bank Holidays to include the Christmas and New Year period.

About The Role:
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store, dealing with a wide variety of enquiries. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach.

In addition to serving on the tills, you will be collecting and organizing the customer trollies in the car park and around the Garden Centre, assisting customers with their purchases as part of our ‘carry to car’ service, ensure that the car park is clear of litter and organizing the shopping basket availability across all departments to support the customer experience. The ideal candidate will need to be flexible with an energetic personality and the ability to perform under pressure.

Our employee benefits package includes:

  • An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
  • Contributory pension scheme for eligible employees
  • Generous Staff Discount Scheme after completion of probationary period
  • Free on-site parking
  • Staff Uniform provided

Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.

 
APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Retail Assistant (Outdoor Plants) – Part Time

We are recruiting a Retail Assistant to work in our Seasonal and Sundries department on a Part -Time, Permanent basis, working 19 hours per week every Monday and Wednesday and alternate weekends.

The role of Retail Assistant
Our Retail Assistants welcome customers to the centre and help with questions or queries across a wide variety of Indoor product ranges. They “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting this role can be physically demanding.

Key Responsibilities include:

  • Process POS (Point of Sale)
  • Pricing stock
  • Sales ordering and till operation
  • Replenishing stock
  • Display and merchandising
  • General housekeeping duties
  • Lifting compost

About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail experience is desirable.

Our employee benefits package includes:

  • An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
  • Contributory pension scheme for eligible employees
  • Generous Staff Discount Scheme after completion of probationary period
  • Free on-site parking
  • Staff Uniform provided

Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.

 
APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

Retail Assistant – Indoor Sundries

We are recruiting a Retail Assistant in our Indoor Sundries department on a Part-Time, Permanent basis, 23 hours per week working 2 days during the week and every other weekend. Pay Rate up to £10.42 per hour.

The role of Senior Restaurant Assistant
Our Retail Assistants welcome customers to the centre and help with questions or queries across a wide variety of Indoor product ranges. They “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting this role can be physically demanding.

Key Responsibilities include:

  • Process POS (Point of Sale)
  • Pricing stock
  • Sales ordering and till operation
  • Replenishing stock
  • Display and merchandising
  • General housekeeping duties

About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail experience is desirable.

Our employee benefits package includes:

  • An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
  • Contributory pension scheme for eligible employees
  • Generous Staff Discount Scheme after completion of probationary period
  • Free on-site parking
  • Staff Uniform provided

Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.

 
APPLY ONLINE

 

When will I find out if my application has been successful?
We will contact you within 2 weeks of your application to arrange an interview. If you have not heard from us within this period then unfortunately your application has, on this occasion, not been successful.

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Our current rates of pay:

Unless otherwise stated in the job advert:
Under 18 years £6.21 per hour
18 years and over £10.42 per hour