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Operations Improvement Case Study

Satellite Tracking of People (STOP)

STOP revolutionized the electronic monitoring industry in 2004 with its GPS personal monitoring device. Since then they have provided hundreds of federal, state, county and municipal agencies with monitoring devices to meet their ever evolving needs and expectations.

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Since its acquisition in 2013 by Securus Technologies, STOP has continued its process improvement journey to evolve its operations to a more scalable model to accommodate the increasing growth and variability. [/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1554921566678{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1/2″][vc_column_text]

The Challenge

Implement changes into existing manufacturing operations to increase efficiencies, improve employee engagement, create a renewed focus on employee safety, and create a scalable foundation for the growing business

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Assembly Process

Focused on both refurbished and new unit assembly processes, the STOP team implemented ideas to simplify and create discrete steps performed by a team of operators[/vc_column_text][vc_column_text]

Improvement Results

Output increase of 60% Process simplification reduced learning curve and improved scalability Improved employee engagement and increased process collaboration[/vc_column_text][vc_column_text]

Changes & Impact

1. Developed discrete and simplified process steps that improved capacity and throughput across production
2. Aligned tools to specific workstations, de-cluttering workstations allows for better organization and focused production

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Gluing

Worked to separate tasks while implementing workstation configuration changes to increase efficiency and process flow[/vc_column_text][vc_column_text]

Gluing Improvement Results

55% productivity improvement[/vc_column_text][vc_column_text]

Gluing Changes & Impact

1. Changed tools to reduce operator fatigue and waste
2. Segregated and simplified activities
3. Redesigned work areas to improve speed and availability
4. Designated gluing station area

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Buff & Testing

Defined acceptability standards and implemented automated tools to standardize testing[/vc_column_text][vc_column_text]

Buff & Testing Improvement Results

Buffing Efficiency increased by 50% Standardized pressure test standardized quality and reduced training requirements[/vc_column_text][vc_column_text]

Buff & Test Changes – Overview and Impacts

1. Introduced new tools to reduce cycle time and improve quality
2. Improved standardization and quality control
3. Reduced the amount of time required for cleaning and buffing
4. Reduced buffing time on contacts

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Case Study: Results

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Contributed to 14% Improvement in Efficiency

Operational efficiency for the entire operation improved 14%.[/vc_column_text][vc_column_text]

Increased Focus on Safety

Each tool used in production was evaluated against industry best practices and need at that specific workstation to decrease the possibility of injury and clutter at each workstation.

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Improved Employee Engagement

Team leaders have noted and improvement overall in the morale on the production floor and the overall ownership of the process.[/vc_column_text][vc_column_text]

Improved Cross-Training

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