Best Live Chat Plugins for WordPress

I believe you must aware of the fact that why numerous people leave their shopping carts in the middle. Ambiguity with their purchase and not getting answers, replies to their queries are the main reasons behind it. It can be a major drawback for your online business if it’s an e-commerce business and can end up as customer loss and increases the stake of losing a business opportunity.

Online chat features can be proved as a big bonus for any e-commerce store, best web development company, best SEO company, regardless of the size of the business and if you also want to integrate live chat capabilities to your WordPress website, keep reading. To handle these difficulties, there are plenty of live chat plugins out and this article has collected a few popular and handy WordPress live chat plugins.

Let’s have a look at the top live Premium WordPress Live Chat Plugins offered by WordPress:-

LiveChat: - It is very useful and trendy chat tool which is built for both website visitors or customers and agents. As soon as visitors click on the website, Live Chat dwell at the bottom of page welcomes their visitors. It is very easy to access by just a single click. LiveChat also allows their customers to leave their feedback after the conversation and also there are social share buttons to share their experience on social channels. LiveChat has plentiful features-

• You can modify the chat window.
• You can manage all conversations from a single dashboard – even if you have LiveChat set on more than one site.
• You get the full history of the previous chats.
• Each customer dealing is marked with colorful circles indicating how long the person has been waiting.

LiveChat’s WordPress plugin offers a wide range of solution on this front. It has a one-month free conversation and premium plans start from at $16/month.

Olark:-It is another standalone tool which can be integrated with any WordPress website painlessly. Premium plans of this fully-featured live chat solution start at $17/month. It offers several outstanding features –

• It gives chat reports via which you can monitor the response rate and frequency, and customer satisfaction.
• It is also integrated with Salesforce, Highrise, Nutshell, and many more CRMs.
• It has show/hide chat box feature and can automatically drive messages, and assign chats to definite departments.

Another quite famous feature is helpdesk integration – with Groove, Desk.com, Zendesk, and more.

Zendesk Chat is one of the most popular live chat services available to WordPress users and best for stunning, professional-looking chat boxes, with minimal restrictions for free users. It also features Customizable chat box and allows to track the chat history which remains 14 days with free plans and unlimited for premium plans. The dedicated WordPress chat tool has premium plans starting at $11.20/month.

WordPress Live Chat Plugin: - This ultimate tool can manage an infinite number of conversations at any given time, in addition to it; also several operators can answer the same query. It has pricing plan start from $18.

Formilla is an exceptional freemium live chat solution available to WordPress. For premium users, it can be accessed via Android or iOS apps, as well as the Formilla interface. Premium users can also benefit from customizable chat boxes and real-time visitor monitoring. Apart from these capabilities, WordPress Live chat also offers proactive chat, offline email forms, and chat queues for when operators are busy handling other queries. Even its free plan is also quite beneficial as it offers one agent, one concurrent chat, and up to 30 total chats/month, all handled via Formilla’s bespoke interface.

Pure Chat, WP Live Chat Support plugin etc are other best live chat plugins for WordPress. I liked all the plugins as they all have free plans. Give them one try and opt-in your store.