*For Birthday parties that need to cancel or reschedule, Jump Time’s deposit refund policy is as follows:
If you have extenuating circumstances please reach out to a manager so we can discuss options!
Cancellations
- Cancellations that are more than 7 days before the start date/time of your party – The deposit will be refunded in full as store credit and added your account.
- Cancellations that are less than 7 days but more than 72 hours before the start date/time of your party – 50% of the deposit will be refunded as store credit and added to your account.
- Cancellations that are less than 72 hours before the start date/time of your party – No refund will be given.
Rescheduling
- Reschedules that are more than 72 hours before the start date/time of your party – The deposit will be refunded in full as store credit.
- Reschedules that are less than 72 hours before the start date/time of your party – No refund will be given.
- Parties that reschedule for more than 72 hours before party who then cancel at a later date will not receive a refund.
Other Things to Note:
* A 10% service charge will be added to parties with 20 or more jumpers.
* You may bring one dessert of choice with a scheduled premium or build-a-party. No other outside food or beverages are allowed.
* There is no fee for guests who are not jumping. However, they are required to have a waiver to be in the building. Please request that your guests complete their waivers in advance.
Please do not bring outside food or beverages to our facility.
OUR JUMPTIME BISTRO IS FULLY STOCKED FOR YOUR CONVENIENCE. WE DO ALLOW A DESSERT OF YOUR CHOICE WHEN BOOKING WITH US. GIVE US A CALL WITH ANY ADDITIONAL QUESTIONS YOU MAY HAVE
