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How To Be Your Own
 Health Advocate

           Marie Ennis
       Europa Donna Ireland
 The Irish Breast Cancer Campaign
Health Advocacy
Health advocacy encompasses direct service
 to the individual or family as well as activities
 that promote health and access to health care
 in communities and the larger public.
 Advocates support and promote the rights of
 the patient in the health care arena, help
 build capacity to improve community health
 and enhance health policy initiatives focused
 on available, safe and quality care. Wikipedia
It’s important that we be
self advocates for our
health because who better
than us knows what we
need? ~ Jan
I believe being your own advocate means
moving past the paralysis of bad news into
active participation. If we don’t participate,
our voice isn’t heard and decisions are made
which may not be the best for our physical
and/or emotional health. Once we actively
engage in our own health care, we start
educating ourselves, asking questions and
demanding answers, and making hard
choices. Not only are better decisions made,
but we take back some control over our lives.
~ Debbie
You have to take responsibility for
understanding the risk and benefits for
any proposed treatment. You can’t
accept doctors recommendations
blindly. My oncologist initially
recommended ‘a moderate course’ of
chemotherapy to treat my breast cancer.
But after further testing and a careful
look at the benefits versus risks we both
agreed the risks and benefits were about
equal. Therefore, I opted out. I think I
made the right decision. ~ Lisa
Engaging In Your Healthcare
We have to participate actively and knowledgeably in our
 care if we are to realize its benefits ~ Jessie Gruman

"I am constantly impressed with the tools that are now
   available to treat diagnoses that – even a decade ago –
   were death sentences. But what is widely overlooked
   about these advances is the extent to which their success
   depends on our participation. We have to show up. We
   have to do the exercises. We have to take the pills.We
   have to avoid the risks – or we don’t realize the benefit."

Delivered at the Institute for Clinical Systems Improvement’s Colloquium on Health Care Transformation: “Thriving in an Era
     of Health Care Reform: Advancing Accountability, Affordability and the Patient Experience,” St. Paul, Minnesota,
May 18, 2011 http://e-patients.net/archives/2011/06/jessie-gruman-at-icsi.html
Healthcare Engagement Steps

1. Ask questions
2. Read accurate health information
3. Maintain your own health records
1. Talking To Your Doctor


A. Ask Questions
B. Be Prepared
C. Communicate Clearly
The most important ingredient to
being a successful advocate is to
embrace your right to ask as many
questions as necessary and as often
as necessary until you understand
all your options. There are never
any “stupid” questions ~ Cara
A. Ask Questions

• What is my condition?
• How was it caused?
• What treatment do you propose?
• Are there other treatment options
    available?
•   What is the expected course of this
    illness if I don’t have this treatment?
Ask About Your Medication
•   How does this medication work?
•   Should I take it with or without food?
•   Can I take it with other medications?
•   Any possible side effects?
•   Do I need to follow any restrictions (alcohol,
    driving)?
•   How long will I need to take my medicine?
•   What should I do if I miss a dose?
B. Be Prepared
•   Research your symptoms
•   Make a list of the most important issues
    to take with you
•   Mention your relevant family history
•   Take notes
•   Ask someone to come with you to your
    doctor visits
C. Communicate Clearly
•   Ask your most important        •   Ask the doctor to explain
    questions first, in case the       what he or she said in terms
    doctor runs out of time            you understand

•   Be clear about what's          •   Repeat back in your own
    bothering you                      words what you think the
                                       doctor meant
•   Be honest about how much
    you really smoke, drink, or    •   Tell your doctor if you need
    eat; whether you’ve stopped        more information
    taking your medication
2. Accurate Knowledge
• Knowledge is the key to personal health
    advocacy
•   Your knowledge about your illness, and how
    you use this knowledge, can make a
    difference in how well you live.
•   Everyone can find the information they need.
    If you don’t know where to begin to look or if
    you are not sure you can do it yourself, you
    probably do have friends or relatives who can
    help find information
Behind The Headlines
Fact Or Fiction?
•   Don’t just read the headline. Read the original study
    report, and look for details about the research done to
    support this new theory.
•   Was the study in humans? Often these tests will not have
    been tried on humans yet. What works in animals does
    not always have the same effect on people.
•   How big was the study? Has it been reviewed by experts?
•   Look at the author's credentials. Are they respected in
    their professional field?
•   Does the story make a drug sound like it’s available at the
    local pharmacy when it’s really only in an early-phase
    trial?
Internet
•   A lot of good information online and a lot
    of false information
•   Ask your doc what sites s/he recommends
•   Discuss findings with doctor
•   Important to question your sources
•   Trust your judgment - too good to be true
    usually means it is
How To Evaluate A Website
• Who manages this information? Check the
  "About Us" section
• What is the original source of the information
  that they have posted? Published in research
  journal?
• How is information reviewed before it gets
  posted? Peer reviewed?
• How current is the information? Online health
  sites should show the date of publication and
  last review
3. Personal Health Record

Can you get copies of your records/treatment
summaries?

As you move forward, ask for copies of reports,
test results etc. while you're in the doctor's
office
How To Keep Your PHR

• File folders
• Three-ring binders
• Memory stick
• Internet medical record services
• Both electronic and paper records is
  a way to have a back-up set of files
I would suggest keeping copies of all
.

of your records at home and/or
making an Excel file with dates,
main points, changes in medications,
major tests, etc. Plus keeping a
computer list of all of your
medications. I also make a small
copy of these lists to carry in my bag
and both my husband and I carry
copies of each other's lists. ~Lois
What To Include
•   Personal Information
•   Family Medical History
•   Your Past Medical History
•   Next of Kin Contact Details
•   Health Insurance Details
•   Family Doctor Contact Details
•   Blood Type
•   Allergies
•   Medication (list any drugs and dosage)
•   Consultant Reports
•   Routine Test Results
In conclusion….

“The end result of advocacy is empowerment.
  Sweet empowerment. Advocacy makes you
  more than just a number or statistic; you
  become a force to be reckoned with, a
  questioner. And there is great comfort in
  answers that make sense to you” ~ Renn

Remember, your best advocate is you!
How to be your own health advocate

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How to be your own health advocate

  • 1. How To Be Your Own Health Advocate Marie Ennis Europa Donna Ireland The Irish Breast Cancer Campaign
  • 2. Health Advocacy Health advocacy encompasses direct service to the individual or family as well as activities that promote health and access to health care in communities and the larger public. Advocates support and promote the rights of the patient in the health care arena, help build capacity to improve community health and enhance health policy initiatives focused on available, safe and quality care. Wikipedia
  • 3.
  • 4. It’s important that we be self advocates for our health because who better than us knows what we need? ~ Jan
  • 5. I believe being your own advocate means moving past the paralysis of bad news into active participation. If we don’t participate, our voice isn’t heard and decisions are made which may not be the best for our physical and/or emotional health. Once we actively engage in our own health care, we start educating ourselves, asking questions and demanding answers, and making hard choices. Not only are better decisions made, but we take back some control over our lives. ~ Debbie
  • 6. You have to take responsibility for understanding the risk and benefits for any proposed treatment. You can’t accept doctors recommendations blindly. My oncologist initially recommended ‘a moderate course’ of chemotherapy to treat my breast cancer. But after further testing and a careful look at the benefits versus risks we both agreed the risks and benefits were about equal. Therefore, I opted out. I think I made the right decision. ~ Lisa
  • 7. Engaging In Your Healthcare We have to participate actively and knowledgeably in our care if we are to realize its benefits ~ Jessie Gruman "I am constantly impressed with the tools that are now available to treat diagnoses that – even a decade ago – were death sentences. But what is widely overlooked about these advances is the extent to which their success depends on our participation. We have to show up. We have to do the exercises. We have to take the pills.We have to avoid the risks – or we don’t realize the benefit." Delivered at the Institute for Clinical Systems Improvement’s Colloquium on Health Care Transformation: “Thriving in an Era of Health Care Reform: Advancing Accountability, Affordability and the Patient Experience,” St. Paul, Minnesota, May 18, 2011 http://e-patients.net/archives/2011/06/jessie-gruman-at-icsi.html
  • 8. Healthcare Engagement Steps 1. Ask questions 2. Read accurate health information 3. Maintain your own health records
  • 9. 1. Talking To Your Doctor A. Ask Questions B. Be Prepared C. Communicate Clearly
  • 10. The most important ingredient to being a successful advocate is to embrace your right to ask as many questions as necessary and as often as necessary until you understand all your options. There are never any “stupid” questions ~ Cara
  • 11. A. Ask Questions • What is my condition? • How was it caused? • What treatment do you propose? • Are there other treatment options available? • What is the expected course of this illness if I don’t have this treatment?
  • 12. Ask About Your Medication • How does this medication work? • Should I take it with or without food? • Can I take it with other medications? • Any possible side effects? • Do I need to follow any restrictions (alcohol, driving)? • How long will I need to take my medicine? • What should I do if I miss a dose?
  • 13. B. Be Prepared • Research your symptoms • Make a list of the most important issues to take with you • Mention your relevant family history • Take notes • Ask someone to come with you to your doctor visits
  • 14. C. Communicate Clearly • Ask your most important • Ask the doctor to explain questions first, in case the what he or she said in terms doctor runs out of time you understand • Be clear about what's • Repeat back in your own bothering you words what you think the doctor meant • Be honest about how much you really smoke, drink, or • Tell your doctor if you need eat; whether you’ve stopped more information taking your medication
  • 15. 2. Accurate Knowledge • Knowledge is the key to personal health advocacy • Your knowledge about your illness, and how you use this knowledge, can make a difference in how well you live. • Everyone can find the information they need. If you don’t know where to begin to look or if you are not sure you can do it yourself, you probably do have friends or relatives who can help find information
  • 17. Fact Or Fiction? • Don’t just read the headline. Read the original study report, and look for details about the research done to support this new theory. • Was the study in humans? Often these tests will not have been tried on humans yet. What works in animals does not always have the same effect on people. • How big was the study? Has it been reviewed by experts? • Look at the author's credentials. Are they respected in their professional field? • Does the story make a drug sound like it’s available at the local pharmacy when it’s really only in an early-phase trial?
  • 18. Internet • A lot of good information online and a lot of false information • Ask your doc what sites s/he recommends • Discuss findings with doctor • Important to question your sources • Trust your judgment - too good to be true usually means it is
  • 19. How To Evaluate A Website • Who manages this information? Check the "About Us" section • What is the original source of the information that they have posted? Published in research journal? • How is information reviewed before it gets posted? Peer reviewed? • How current is the information? Online health sites should show the date of publication and last review
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  • 22. 3. Personal Health Record Can you get copies of your records/treatment summaries? As you move forward, ask for copies of reports, test results etc. while you're in the doctor's office
  • 23. How To Keep Your PHR • File folders • Three-ring binders • Memory stick • Internet medical record services • Both electronic and paper records is a way to have a back-up set of files
  • 24. I would suggest keeping copies of all . of your records at home and/or making an Excel file with dates, main points, changes in medications, major tests, etc. Plus keeping a computer list of all of your medications. I also make a small copy of these lists to carry in my bag and both my husband and I carry copies of each other's lists. ~Lois
  • 25. What To Include • Personal Information • Family Medical History • Your Past Medical History • Next of Kin Contact Details • Health Insurance Details • Family Doctor Contact Details • Blood Type • Allergies • Medication (list any drugs and dosage) • Consultant Reports • Routine Test Results
  • 26. In conclusion…. “The end result of advocacy is empowerment. Sweet empowerment. Advocacy makes you more than just a number or statistic; you become a force to be reckoned with, a questioner. And there is great comfort in answers that make sense to you” ~ Renn Remember, your best advocate is you!