Fortresslearning Reviews

1,593  Excellent
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great team

Deb and the team were very supportive. The course is organised well and very convenient with the online self paced learning.

Date of experience: 09 April 2024

Reply from Fortresslearning

Dear Peter, thank you for your kind review of your course. We are pleased that you enjoyed your experience. See you next time - Regards Deb.


Rated 5 out of 5 stars

positive all the way

never felt un-supported, my teacher Jane was absolutely amazing with explaining work I needed help with, the resulting was very fast and offered great support for my next attempts. I was very impressed and will pass on to others my experience.

Date of experience: 16 April 2024

Reply from Fortresslearning

Woo-hoo! Congratulations on achieving your Diploma of VET, Mark! It was an absolute pleasure working with you throughout your learning journey. Thank you for your awesome review. We wish you every success in the future. - Jane


Rated 5 out of 5 stars

Fortress was very helpful

Fortress was very helpful with any questions or information needed. The trainer was very knowledgeable and contactable.

Date of experience: 16 April 2024

Reply from Fortresslearning

Dear Harvey,

Thank you for taking the time to review your studies with us. We are pleased that it was an enjoyable experience for you.

Regards,
Deb Thomas :DD


Rated 5 out of 5 stars

Second to none

I have studied at several different colleges and this one is by far one of the greatest. Not only was the materials and resources current and available but the trainer, Jane MacIntosh was nothing but excellent. Jane was there every time I needed assistance. She went beyond her duty to ensure I Understood and carried out the tasks as required. Perfect example of the way things should be done

Date of experience: 19 March 2024

Reply from Fortresslearning

Wow, what a lovely review, Leonard, thank you. It is students like yourself who make this work so very enjoyable and all credit goes to you for your dedication and commitment to your studies. Wishing you the very best for the future and stay in touch! Warm regards, Jane


Rated 5 out of 5 stars

The team at Fortress were so amazing…

The team at Fortress were so amazing with their support and mentoring (especially Jane!). I can highly recommend!

Date of experience: 08 April 2024

Reply from Fortresslearning

Congratulations on achieving your Dual Diploma, Steve! Thank you for your awesome review. We are so pleased to hear that you had a positive experience with us. It was an absolute pleasure working with you and we wish you everything of the very best for the future. - Jane


Rated 3 out of 5 stars

The trainers at Fortress are great and…

The trainers at Fortress are great and attentive. They are doing the best they can with a course that’s extremely dry and unnecessarily dense.

I don’t recommend choosing Fortress if you are working full time and trying to study on the side. This course has a lot in it and the 6 month timeframe is really tight. Trying to do this completely online is tough and the assessments are big. I get that’s how it has to be with a completely online delivery model. If you have the time it’s fine. But I caution those who don’t.

I will reiterate, the trainers at Fortress are great and are there to help whenever you need.

Date of experience: 06 March 2024

Reply from Fortresslearning

Dear Elysha,

Thank you for taking the time to review your TAE40116 studies. I agree with you, online learning does not suit everyone and certainly some qualifications like TAE are full on.
Added to the fact that life and work may get in the way of learning at times.

What I must say is that you prevailed and a huge congratulations to you and your efforts, because now you have a qualification to be proud of.

I wish you all the best with your future in Training and Assessing.

Regards,
Deb Thomas


Rated 5 out of 5 stars

I had a great mentor who supported me…

I had a great mentor who supported me throughout the module. The LMS was easy to navigate. I did not face any technical difficulties during my study. The 1:1 booking system with my teacher was an excellent system to follow up on work, get feedback on how to manage the work, and easy tips to follow. Overall, it was a rewarding experience.

Date of experience: 19 March 2024

Reply from Fortresslearning

Congratulations on completing your VIC RRP, Sandy! From one TAE trainer to another, you are a true professional with very high-quality work. It was an absolute pleasure supporting you on your learning journey. Thank you for your great review. We wish you every success in the future. - Jane


Rated 5 out of 5 stars

The staff make undertaking the TAE manageable.

Undertaking TAE can be overwhelming but the staff, trainers and assessors at Fortress make the process manageable. They are there to guide and help and always answered my questions and marked assessments with a quick timeframe.

Date of experience: 28 March 2024

Reply from Fortresslearning

Hello Carly,

Thank you for your review. We are thrilled that you are pleased with our service and bonus, now you have completed your TAE40116 studies. Congratulations again.

Kind regards,
Deb


Rated 5 out of 5 stars

To the trainers

Thanks to Richard and Brian for the help and support during my course.

Date of experience: 16 April 2024

Reply from Fortresslearning

Hi Mike, thank you for taking the time to leave feedback, we really appreciate it. It was a pleasure working with you too and I am really glad you enjoyed the training. Warm regards, Brian


Rated 5 out of 5 stars

TAE40122 - Certificate IV in Training and Assessment

I recently completed the TAE40122 - Certificate IV in Training and Assessment course with Fortress Learning and I am thrilled to share my positive experience.

From the beginning of my enrolment, the team at Fortress Learning was incredibly supportive and provided me with all the necessary resources and guidance to succeed in the course. The online platform was user-friendly, the course material was comprehensive, and the assessments were challenging yet manageable.

What truly set Fortress Learning apart was the personalized support I received throughout my journey. My trainer, Mr. Richard Gietman who is very supportive, knowledgeable, approachable, and always willing to answer my questions and provide feedback on my assessments. I felt valued as a student and felt that my success was a top priority. He is the best supervisor ever!

I am proud to have successfully completed the course and obtained my Certificate IV in Training and Assessment. This achievement would not have been possible without the exceptional support and resources provided by Fortress Learning.

I highly recommend Fortress Learning to anyone looking to further their education and professional development. Thank you, Fortress Learning, for your dedication to your students and for helping me reach my goals.

Date of experience: 11 April 2024

Reply from Fortresslearning

Hi Devindya,

CONGRATULATIONS on successfully completing your TAE40122 Certificate IV in Training and Assessment and thank you for the kind feedback.

Your commitment to the course was fantastic. I hope your achievement inspires the others to close out their course.

Wishing you all the very best in your training career.

Kind regards,
Richard


Rated 5 out of 5 stars

Highly Recommend

Absolutely wonderful to work with. Enrolment was easy and my trainer gave good constructive feedback.

Date of experience: 12 April 2024

Reply from Fortresslearning

Dear Rachael,

Thank you for your kind review. We are pleased that your learning was a positive journey for you. Congratulations on completing your TAE40116.

Regards,
Deb : DD


Rated 5 out of 5 stars

Contextualised learning to suit audience

The course was tailored to suit busy volunteers needing to upgrade their qualifications and the validation exercise used a practical scenario that will help our organisation as a whole will benefit from. I appreciated the approach very much

Date of experience: 08 April 2024

Reply from Fortresslearning

Hi Gillian,

Thank you for taking the time to let us know how much you enjoyed the course and how relevant it was to all of you. I hope you get a lot of benefit from it in the future.

Warm regards,
Brian


Rated 5 out of 5 stars

Great background support without being pushy.

Very good at letting you know they were available for any clarification of content. Some of the assignments were hard for me to navigate and decipher exactly what my requirements were. I emailed a number of times to set up a zoom meeting to go over some key points and Fortress were always quick to respond and set up times to chat face to face with highly skilled trainers.

Date of experience: 01 March 2024

Reply from Fortresslearning

Thanks so much for such an excellent review, Adrian. You were the model student, working through challenges and applying your existing skills and knowledge to learning and assessment tasks that may not have held much relevance to the job you currently do but that you approached and completed with dedication and commitment. We wish you all the very best in all you go on to succeed. Warm regards, From the Fortress Team


Rated 5 out of 5 stars

Kudos Fortress !!

I had great experience with fortress. The team was always there to assist and help. My trainer Deb, guided me so patiently through the units.
There are videos at every step, which are extremely detailed , and helps through the assignments.
I would highly recommend this RTO for any course that anyone is looking at doing.

Date of experience: 08 March 2024

Reply from Fortresslearning

Dear Geetika,

Thank you for the kind review of your study with us. We are thrilled that you are happy with our learning resources. Great resources certainly help when you are an online learner. I wish you all the best with your future training career.

Kind regards,
Deb


Rated 5 out of 5 stars

The support of the training manager

The support of the training manager, I had, Emma and she was very helpful and supportive. Thanks Emma!
For every question and problem she had an answer and I‘m sorry that I didn’t ask earlier. It would have saved me a lot of work.
My advice, please talk to them and ask even though you think you read the requirements and understood them.
The requirements requires A but I have B&C. First I thought I have to produce A, only later when I had finished already and talked about it, I learned that B&C would had been ok too.
Therefore, please talk to them from the very beginning, they are very helpful and supportive as they want you to succeed!
Thanks again Emma!

Date of experience: 13 March 2024

Reply from Fortresslearning

Thanks so much, Maria-Luise. It was such a pleasure working with you these past 12 months and we wish you just the absolute best in all you go on to achieve. Warmest regards, Emma and the Fortress Team


Rated 5 out of 5 stars

I would recommend Fortress to anyone

I would recommend Fortress to anyone
The trainer was so helpful and replies from all staff were fast and always helpful
Everyone at Fortress helped in making my Cert 4 in Training and Asessing an enjoyable process
5 star rating from me

Date of experience: 06 March 2024

Reply from Fortresslearning

Dear Peter,

Thank you for your kind review of your TAE Upgrade studies with us. Our team will be very happy to know that you were happy through the whole learning process.

I wish you all the best with your continued future as a Professional Trainer.

Deb Thomas : DD


Rated 4 out of 5 stars

Great service

The team were fantastic and responded to quickly to most enquiries.
Jane (as my Fortress support person) was amazing in the assistance she offered. Booking appointments could sometimes be difficult and had to be managed in advance.
Some material was out of date or links broken. It would be nice to have someone check that information regularly and update the content when it does happen.

Date of experience: 30 November 2023

Reply from Fortresslearning

Congratulations on achieving your Dual Diploma, Vanessa! It was a pleasure supporting you on your learning journey.

Thank you for your feedback. We will try to identify the areas you are referring to and ensure these are rectified. We wish you all the very best in your future endeavours. - Jane


Rated 5 out of 5 stars

The experience with Fortress learning was a fantastic experience…

The experience with Fortress learning was a very positive and enjoyable experience, the help from all at fortress made this learning a lot easier than I could ever have imagined and the explanation of each unit by the trainer (jane) gave me confidence that I would complete this successfully. Appreciate everything that was done by Fortress Learning

Date of experience: 28 March 2024

Reply from Fortresslearning

Thanks so much, Trevor. It was a pleasure assisting you throughout your journey and your tenacity and " never give up' spirit was applaudable - wishing you all the best for the future and staying in touch. - Warm regards, Jane


Rated 5 out of 5 stars

Fantastic web-based course with information delivered in Easy to Read modes..

I thought the course was structured really well. The content was broken down into relevant, smaller chapters. I really found the use of links to YouTube streaming conversations and lessons a great change of pace. The instructions were clear for the RPL and more than enough access to experienced Trainers that are very confident and experienced with their courses.

Date of experience: 01 February 2024

Reply from Fortresslearning

Hi Marianne,

Thank you for your positive and encouraging feedback.

I enjoyed our video chats and appreciate the hard work you have put into the course.

Wishing you all the best in your future endeavours.

Kind regards,
Richard


Rated 4 out of 5 stars

The course itself was fine and the …

The course itself was fine and the trainer helpful and knowledgeable. My main issue is the communication via your office. I needed to speak to my trainer and to do so had to arrange a booked telephone call. This is all good and perfectly acceptable. The person on the phone was difficult to understand due to a heavy accent and this added to difficulties organising a telephone call back.

Date of experience: 20 December 2023

Reply from Fortresslearning

Thank you for taking the time to write this, John, we really appreciate your feedback. - Brian