Essential Skills:
- Confident telephone manner
- Excellent communication skills
- Ability to be reactive & quick thinking
- Multi-tasker
The following would also be an asset:
- Previous customer service or sales experience
- Experience using a CRM
We are growing our Internal Sales Team within our head office in Marlow. If you are interested in taking your first steps towards sales, working with a young team developing the client base, handling and qualifying leads and becoming experts in Thomas products, this is a great opportunity for an outgoing individual who enjoys a varied and exciting role.
Within the Internal Sales team you will create structured campaigns via sectors and geography to support the field based consultants. You will follow up emails with phone calls to establish contacts and to generate interest in Thomas products. You will proactively monitor all incoming leads, identify requirements and establish the appropriate Thomas solution for the client.
The ideal candidate will have excellent communication skills and a confident telephone manner. You will be self-aware and adaptable. Your ability to be reactive and quick thinking will ensure you are an effective problem solver and have the ability to formulate solutions. The ideal candidate will have previous customer service or sales experience within a commercial environment.
Thomas International provides people assessments which empower business leaders to transform the performance of their teams and individuals – and deliver an immediate impact on their organisation.
We help our clients recruit, retain, develop and manage their people. We’ll give insight into staff – what motivates them, their core strengths and limitations, and their potential. And we’ll add a high level of certainty to all people-related decisions.
Thomas is different because our assessments are straightforward to understand and quick to use, with rapid results. Our client service teams will train and advise and provide practical assistance. Their aim is to empower managers to use people assessments to create maximum value for their organisation.
Thomas has been at the forefront of assessment innovation for 34 years. We provide assessments in 56 languages and have a presence in over 60 countries. Today we are working with 32,000 companies and 250,000 trained Thomas users worldwide. Our clients span every type of business of all sizes and complete over 1.5 million assessments every year.
The Thomas Group of Companies also includes in Thomas Education and Thomas Sport.
The Job Profile suggests that the ideal candidate will working with and through people. The incumbent should be friendly and have the drive to achieve results through a logical and systematic approach. The team environment within Internal Sales requires actively influencing and motivating a variety of people in changing situations. The person fulfilling the role should have strong influencing skills as selling a product or a concept must be accomplished by gaining willing acceptance. The job could include specialist/technical skills and the incumbent should enjoy challenging situations and have the ability to work within the broad parameters of the organisation. The ideal person for this position will be positive, participative, self-confident, friendly, self-starting, competitive, inquisitive, imaginative, factual, consistent and somewhat conventional and self- disciplined. Activity, mobility, flexibility, variety and pace are also likely to be important aspects within the function.