Essential Skills:
- Previous technical support experience in a similar role
- Can communicate technical concepts confidently and accurately
- A Levels
- Ability to build effective relationships at all levels
- Ability to multi-task
- Excellent communicator
- Completer finisher – ability to see projects through to completion
- Problem solving skills
- Advanced MS Office incl: Outlook & Access
- High level of interpersonal skills
The following would also be an asset:
- HR/recruitment technology experience
- Experience in assessment delivery
- Knowledge of SOAP and XML
- Bachelor’s degree or equivalent
- SQL Database understanding
We have a new opportunity for an Integration Support Consultant to join our team in Marlow. The Integration Support Consultant will be an experienced customer support engineer who has a solid knowledge of web service integrations.
This position requires a self-motivated, customer-focused professional with strong follow-through who consistently keeps commitments to customers and fellow employees. The Integration Support Consultant will be the primary customer point of contact and must ensure that each interaction is handled with a professional attitude and a superior level of service.
Key Responsibilities
- Supporting the Partner Solutions Manager in their day to day activities
- Responsible for supporting technical projects integrating Thomas solutions into unique customer configurations
- Responsible for supporting technical projects integrating Thomas solutions into world leading ATS, HR, ERP and LMS platforms to meet customer needs
- Support European Thomas partners with integration opportunities
- Involved in all aspects of the project lifecycle: planning, implementation, testing, and deployment.
Thomas International provides people assessments which empower business leaders to transform the performance of their teams and individuals – and deliver an immediate impact on their organisation.
We help our clients recruit, retain, develop and manage their people. We’ll give insight into staff – what motivates them, their core strengths and limitations, and their potential. And we’ll add a high level of certainty to all people-related decisions.
Thomas is different because our assessments are straightforward to understand and quick to use, with rapid results. Our client service teams will train and advise and provide practical assistance. Their aim is to empower managers to use people assessments to create maximum value for their organisation.
Thomas has been at the forefront of assessment innovation since 1981. We provide assessments in 56 languages and have a presence in over 60 countries. Today we are working with 32,000 companies and 250,000 trained Thomas users worldwide. Our clients span every type of business of all sizes and complete over 1.5 million assessments every year.
The Thomas Group of Companies also includes in Thomas Education and Thomas Sport.
The Job Profile indicates that the job holder should be capable of collecting information and imparting it to others. The job occupant whilst being adaptable by nature, will be required to ensure strict conformity with rules, systems and protocol. The area of work is likely to be of a specialist/technical nature and the person fulfilling the role should be friendly and have the ability to communicate facts within the required area of knowledge and expertise. Standard operating procedures are important aspects of this role and as such, it will require an individual who is persistent, organised, structured, self-controlled and kind. The person fulfilling this role should be consistent in approach, analytical, sensitive, precise, logical, systematic and compliant. The environment, wherever possible should be free of confrontation and the person occupying the role should be non-aggressive by nature.