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7 Necessary Steps When You Need to Have a Difficult Conversation

Setting

Time and place are critical in difficult situations. You should never “attack” someone in ways that will embarrass them more or add unnecessary stress to the situation. You shouldn’t have a hard conversation when you’re being motivated simply by emotion. You should find neutral ground. Be strategic with your when and where.

Rehearsal

Go through your notes and your part of the conversation. Imagine if someone was having this conversation with you and how you would respond. You can’t determine how they will respond, but you can rehearse how you will respond. The more you do this the better you’ll be able to control your emotions when the time comes.

Action

Do it. You need to plan the when, as stated above, but the longer you wait the harder and more awkward it will be. Have the conversation while you’re prepared and in a prayerful mindset about the situation.

Follow up

Most likely the conversation won’t end with the conversation. You will need to check in with the person, send them a follow up email, phone call or even another meeting. You may need to reiterate your care for them personally even after the conversation. The Scripture is clear—as much as it depends on us we are to live at peace with everyone. If nothing more is needed between you and the person, at least take time to think through how the conversation went so you can learn from it and be better prepared for future difficult conversations. You can be assured of additional opportunities.

I hope this helps. Don’t avoid the hard conversations. They are often the most needed. But, always be wise about having them.

What steps or advice would you add?