This document discusses how to make workplace change projects successful by focusing on people. It notes that 65-70% of change projects fail due to not meeting objectives or expectations. To improve success rates, the document recommends making the transition a positive experience for employees by understanding how the changes will impact them personally and affect their needs. It also stresses the importance of open communication, engaging champions to help influence others, and recognizing the emotional aspects of change. The overall approach presented is to design unique change programs that inform, engage, and inspire people in a way that brings them along on the journey of transitioning to the new workplace.