Idea in Brief

The Problem

Agile methods such as scrum, kanban, and lean development are spreading beyond IT to other functions. Although some companies are scoring big improvements in productivity, speed to market, and customer and employee satisfaction, others are struggling.

The Root Cause

Leaders don’t really understand agile. As a result, they unwittingly continue to employ conventional management practices that undermine agile projects.

The Solution

Learn the basics of agile. Understand the conditions in which it does or doesn’t work. Start small and let it spread organically. Allow “master” teams to customize it. Employ agile at the top. Destroy the barriers to agile behaviors.

Agile innovation methods have revolutionized information technology. Over the past 25 to 30 years they have greatly increased success rates in software development, improved quality and speed to market, and boosted the motivation and productivity of IT teams.

A version of this article appeared in the May 2016 issue (pp.40–48, 50) of Harvard Business Review.