The Importance of Communication in the Workplace

Communication in the Workplace

We spend a large portion of our lives at work, so we should be happy when we’re there. Creating a positive and encouraging workplace begins with the way in which we interact with our coworkers and the way in which we communicate with each other. Good communication can not only establish an enjoyable work environment, it can also lead to getting the results the clinic needs.

Communication skills involve both speaking and listening. You can play your role in the process by speaking effectively and listening to others, but how do you ensure others are listening to you? How can you be truly heard?

Be Honest

Honesty is crucial. If you’re not presenting the truth when you speak, you’ll lose credibility with your coworkers and superiors. Honesty means accountability: you own up to your mistakes and admit when you’re wrong. It also means that you can comfortably and professionally express your opinions on procedures, initiatives, and directives. Being agreeable isn’t always being completely honest, you should be able to communicate effectively and professionally when you see room for improvement.

Be Direct and Concise

Don’t beat around the bush. If you want to make sure you’re being heard, don’t dress up your speech with conversation fillers, and don’t take too much time to get to your point. In order to ensure you’re making yourself clear, begin the conversation with what it is you mean and what results you expect. As you continue, stick to your point to stay on topic.

Give Specifics

People respond much better when they know what it is, exactly, that’s expected of them. If you need something from a peer, give them as much specifics as you can, including when you want the task completed. Your speech will register more effectively if you give specifics.

Body Language

People are less likely to take you seriously and listen to what you’re saying if they feel like you’re shutting them out with your body language. Don’t look down, hunch over, or put your hands in your pockets. Stand tall and offer positive body language, smile if it’s warranted, make eye contact, and directly face the person with whom you’re speaking.

Balance the Good and the Bad

Remember to use positive reinforcement whenever you can, instead of only focusing on the negative. If you only communicate with your coworkers when you feel they’re doing something wrong, they’ll eventually come to expect it, and your conversations will be less insightful.

The Key to a Better Work Environment

Communication is the key to establishing meaningful and professional work relationships. But speaking isn’t always enough, it’s the act of being heard that makes the difference. Make sure you’re speaking clearly, listening to what others are saying, and that your words are heard. Speaking clearly and concisely can get the wheels of progress in motion, and it can help you establish the work relationships that bring results.