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Comcast User Rigs Raspberry Pi to Tweet When Internet Speeds Slow

A Reddit user pays Comcast for 150Mbps down and 10Mbps up, but often sees his speeds dip below those speeds.

By Angela Moscaritolo
February 1, 2016
12 Tips for Troubleshooting Your Internet Connection

Hate it when your Internet speeds drop below what you pay for? You're not alone.

One Washington, D.C.-based Reddit user came up with a clever solution to make his Internet service provider, Comcast, aware of the problem. The user, who goes by the handle AlekseyP, rigged a tiny Raspberry Pi to automatically tweet at Comcast when his Internet speeds drop "significantly" below what they should be.

In a Sunday Reddit post, AlekseyP explained that he pays Comcast for 150Mbps down and 10Mbps up, but is often unsatisfied with the speeds he actually gets. So, he set up a Raspberry Pi to run a series of speed tests every hour, and store the data. Whenever the down speed drops below 50Mbps, the bite-sized computer uses a Twitter API to automatically tweet at Comcast with the results. Check out the stream here.

"I know some people might say I should not be complaining about 50mpbs down, but when they advertise 150 and I get 10 to 30 I am unsatisfied," AlekseyP wrote.

To its credit, Comcast has replied asking AlekseyP for his account number and address to look into the issue, though usually "hours after the speeds have returned to normal," he said. AlekseyP admitted he has not followed up with the cable and Internet giant, however.

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"I do not want to [be] singled out as a customer; all their customers deserve the speeds they advertise, not just the ones who are able to call them out on their BS," AlekseyP wrote.

Comcast did not immediately respond to a request for comment.

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About Angela Moscaritolo

Managing Editor, Consumer Electronics

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

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