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Ben John and his grandmother after a tweet about her use of Google went viral.
Ben John and his grandmother after a tweet about her use of Google went viral. Photograph: Ben Jones/Twitter
Ben John and his grandmother after a tweet about her use of Google went viral. Photograph: Ben Jones/Twitter

Manners maketh Nan: Google praises 86-year-old for polite internet searches

This article is more than 7 years old

Grandson says May Ashworth believed she was writing to a person at Google HQ when typing in search queries

Google has thanked an 86-year-old British woman who proved old-fashioned manners have a place in the modern world when she typed “please” and “thank you” in an internet search.

May Ashworth’s grandson Ben John found her laptop open and took a photo of the unusually polite online request. She was asking for a translation of the Roman numerals MCMXCVIII.

Omg opened my Nan's laptop and when she's googled something she's put 'please' and 'thank you'. I can't 😂😂😂 pic.twitter.com/hiy2tecBjU

— Ben John (@Push10Ben) June 9, 2016

John, a 25-year-old from Wigan, has been retweeted more than 11,000 times.

He told the BBC he and his boyfriend do not have a clothes dryer so they go to Ashworth’s house for their laundry.

“I asked my nan why she used ‘please’ and ‘thank you’ and it seemed she thinks that there is someone – a physical person – at Google’s headquarters who looks after the searches.

“She thought that by being polite and using her manners, the search would be quicker,” he said.

British television shows use Roman numerals on their credits for the year the programme was made. Ashworth had seen them and wanted a translation into modern-day numerals, based on the Hindu-Arabic system.

Google UK thanked “Ben’s Nan” saying: “In a world of billions of searches, yours made us smile.

“Oh, and it’s 1998,” it added. “Thank YOU”.

Dearest Ben's Nan.
Hope you're well.
In a world of billions of Searches, yours made us smile.
Oh, and it's 1998.
Thank YOU@Push10Ben

— Google UK (@GoogleUK) June 15, 2016

Google’s official global Twitter account, with more than 15 million followers, also expressed its appreciation.

Dear Grandma,

No thanks necessary. 😊

Sincerely,
Googlehttps://t.co/vedrVek8nb

— Google (@google) June 15, 2016

Trillions of Google searches are made every year.

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