InStream is a CRM system that lets you manage your business relationships from one platform by bringing together all the tools and applications you need and having them work in sync. It effectively unifies all your channels for online communication into one central hub. The software offers small businesses with useful tools and functionalities to create relationships with customers and build tools to make work more productive and efficient. With inStream’s unique combination of email and data management finding high quality opportunities and converting them is a walk in the park.
With InStream you get a sales and business relations management platform that helps you capture leads and convert them into meaningful and productive business relations. The software lets you create customizable lists that has all the information about your business relations.
Show More95% of the customer relationship management systems in the world are created based on the typical definition of Lead/Deal. This means companies that are using this type of CRMs are missing out on contacts and opportunities that the software doesn’t qualify as a lead or a deal. Thankfully, InStream is not among that 95%.
InStream offers businesses a CRM system that is designed to help them gather unlimited number of contacts and then create an unlimited number of easily customizable lists, with each list containing different type of relations. Each relation contains and shows all communications information, such as mails, phone calls, notes from meetings, etc.
The software allows you to effortlessly share and co-manage your relations and with its unique approach InStream is a suitable software for companies from different market sectors, which may not only be focused on a typical sales process.
InStream also comes with the calendar functionality, a tool that enables users to gain absolute control of their time. The calendar feature makes time management more efficient, making it easy for users to schedule meetings, phone calls, and other events with ease. Users can also synchronize their InStream account with Google Calendar to ensure that every appointment is in one place.
Content sharing can be configured as well, to ensure that information is secure. You get to decide who gets to view what and set limitations and special permissions on your content materials. InStream also monitors your communication automatically, a feature that helps you know more about your clients and contacts, how to approach them and convert them into business relations.
Show MoreProblem 1. Contact and Relationships Management in organizations
Traditional CRM systems are more focused on sales and less on communication. InStream provides easy and intuitive contact management tools and monitors all communication with your clients. It helps you save time and lets you really focus on customers needs.
Problem 2. Sales representatives spent to much time on entering data manually into CRM
There is no need to do it while using InStream. The platform does everything automatically. With it you can store emails, phone calls and all other client-related data in one place.
Problem 3. Sales representatives have problems with prioritizing contacts
InStream includes business intelligence modules. The platform suggests when and how to communicate with a client. You can easily find all customers who require contact or who suffer from a specific problem. What is more, by using social media integration you can learn more about your contacts as it allows you to read their post or tweets.
Knowing that businesses have unique business needs, it is only rational they abstain from going for a one-size-fits-all, ideal software product. Nevertheless, it would be hard to try to find such an app even among sought-after software products. The efficient step to undertake would be to make a list of the various major functions that need inspection including important features, price terms, technical skill aptitude of the employees, organizational size, etc. Next, you must follow through the research to a full extent. Have a look at these InStream evaluations and explore each of the applications in your list more closely. Such comprehensive research ascertains you circumvent poorly fit apps and subscribe to the system which includes all the function your business requires.
Position of InStream in our main categories:
InStream is one of the top 200 CRM Software products
Every organization has different needs and requires a system that can be customized for their size, kind of staff members and clients, and the specific industry they are in. For these reasons, no platform can offer perfect tools off-the-shelf. When you try to find a software system, first be sure what you need it for. Read some InStream CRM Software reviews and ask yourself do you desire basic features or do you need complex features? Are there any industry-specific tools that you are seeking? Obtain the answers to these queries to aid your search. There are plenty of factors that you need to reflect on and these include your budget, particular business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the app that presents all that you want to improve your company competence and productivity.
InStream Pricing Plans:
Free
€8/month/user
InStream Pricing Plans:
Free Trial
Free
Free
Premium
€8/month/user
Free
Premium – €8/month/user
We realize that when you make a decision to purchase a CRM Software it’s crucial not only to see how experts rank it in their reviews, but also to check whether the real users and businesses that bought this software are actually content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and InStream reviews across a vast range of social media sites. The information is then featured in a simple to understand format showing how many clients had positive and negative experience with InStream. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.
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InStream integrates with the following business systems and applications:
InStream average rating:
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ADD A REVIEWThe most favorable review
PROS: Easy to use, configure, and track clients. It is great for companies who have a small number of clients as the system limits the number you can add into your contacts. I'd recommend this for any small business.
CONS: I find this as the most intuitive CRM that I've used. It was able to give me an excellent experience. Unfortunately, to attain this experience, you must really spend time to learn its functions.
The least favorable review
PROS: It is super easy to use. Give it three to four days and you're already an expert on how to use it. It also allows you to create advertisements and instreams. This is very convenient for us as our company uses instream.
CONS: There are limitations with the free software. We can't use it in multiple computers. They should also make improvements on the paid plan or atleast let us know in detail what we are going to get. The great thing about it though is even if you encounter some errors, their development team is there to help you solve it.
More reviews from 16 actual users:
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Offers flexibility and great functions
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PROS: It is simple to use. It doesn't take much to learn its functions. It also allows you to create successful campaigns that could benefit your company's sales and your relationship with clients. We found this very helpful in our business.
CONS: Since the free version is limited, I could only test some of the functions. It's be great if they can include all the functions in the paid plan to the free version so we can test it out and see the overall effectivity of InStream.
Very useful and helps us achieve our goals
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PROS: It provides us with all the things we need in a CRM platform. It helped us communicate better with our clients, converting them into loyal customers that will support us no matter what.
CONS: We recommend InStream to other businesses. We honestly haven't found anything to dislike about it. We love the great functions it offers and we are sure that other companies will benefit from it too.
Excellent application
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PROS: Easy to use, configure, and track clients. It is great for companies who have a small number of clients as the system limits the number you can add into your contacts. I'd recommend this for any small business.
CONS: I find this as the most intuitive CRM that I've used. It was able to give me an excellent experience. Unfortunately, to attain this experience, you must really spend time to learn its functions.
This software is awesome. Everyone should use it!
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PROS: All my clients data are in one place, allowing me to see their information and view if there are any potential clients that we can convert. It also strengthens our ties with old clients as it provides us ways on how to convert them back into using our services again. It also allows us to treat every customer, no matter their status, equally.
CONS: Their customer service needs improvement. They are not present whenever we have any problem. I experienced having to ask them multiple times to check a problem because they wouldn't respond.
Superb CRM software
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PROS: It is a good tracking tool to our projects. Since we are broadcasting campaigns via email, it allows us to see if the content we sent out is being opened. It also allows you to easily create campaigns and categorize contacts. Furthermore, its support team is very accomodating and friendly. They were able to solve my problems efficiently.
CONS: Their support team is very helpful. Whenever I encounter any problem. they are always there to assist me. As a result, I don't have any complaints about Instream. Every feature I've learned how to use only proves to be useful to us.
Save us a lot of time doing extra work
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PROS: All my clients' information are in one place. This helps me to easily communicate with them and find the necessary information I need from their files.
CONS: It is not cheap. This is challenging as we were only starting our business. I hope they have a free mode.
The best CRM we used
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PROS: It optimizes our marketing and increased our sales. Its features include managing contacts, automating sales, and tracking tasks. Since it collects client information, we were able to identify business opportunities and develop a lasting relationship with clients. This allowed us to provide better service for them.
CONS: Their customer service lacks efficiency. They answer inquiries slowly, making it hard when you have urgent matters that need to be solved.
Effectively communicates with clients
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PROS: It is affordable and user-friendly. They also provide great support for their clients.
CONS: Though it is already a good app, there's still some room for improvement like adding charts or metrics; adding more features; and offer more services.
Integrates smoothly with other softwares
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PROS: It delivers excellent results in attracting clients because of its easy integration with retirement planning softwares.
CONS: I can't log in using several computers. Other than that, I love what Instream has to offer.
Very easy to operate
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PROS: I can analyze the sales we have. I can see if its a good sale or if there's still room for improvement. With the great tools it offers, we were able to communicate better with our clients, allowing us to build better relationships with them.
CONS: It can be difficult to learn at first. It may take some time to familiarize yourself with every function.
It helps us communicate with our customers
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PROS: Customer management is very easy. I can also connect it with my social media platforms, which allows me to gather essential information on clients. It also has great tools that you can utilize to attract new customers and increase your sales.
CONS: Their customer service is not very helpful. I had to create several tickets before they were able to solve my problem. They should provide a much more efficient way of serving and answering the questions of their clients.
It is great for startups
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PROS: It may take some time to understand its features, but once you get the basics, it provides a great experience.
CONS: I don't have any particular dislikes about InStream.
User-friendly and inuitive application
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Customer Support
Value for Money
Ease of Use
PROS: It is super easy to use. Give it three to four days and you're already an expert on how to use it. It also allows you to create advertisements and instreams. This is very convenient for us as our company uses instream.
CONS: There are limitations with the free software. We can't use it in multiple computers. They should also make improvements on the paid plan or atleast let us know in detail what we are going to get. The great thing about it though is even if you encounter some errors, their development team is there to help you solve it.
InStream is very efficient
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PROS: It offers excellent features that are easy to learn how to use. It helped us plan marketing campaigns without needing to pay for an expert. As a result, we reached our overall goals in our business.
CONS: We can't find anything to dislike. It gives us all the functions we need and their customer service is always there to help us fix any issue.
Maintains business leads. We love it!
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PROS: It helped in capturing leads and converting them into sales. We were able to build an effective and mutually beneficial relationship with our clients because of its easy to use contact management tools.
CONS: We haven't found any faults. We were able to gain a lot because of this application. We are very thankful.
Love this CRM
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PROS: It is easy to set-up and use. It's a great help in running our business.
CONS: It is an awesome CRM because it gives you awesome updates from time to time.
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Offers flexibility and great functions
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Value for Money
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Very useful and helps us achieve our goals
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Customer Support
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Excellent application
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Customer Support
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This software is awesome. Everyone should use it!
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Superb CRM software
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Customer Support
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