Would You Pay $19 for a Ticket Out of Airport Hell?
A startup called Freebird will buy you a new seat when the airline gods are angry, no questions asked. But there's a catch—mostly for them.
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As holiday travel and winter weather converge, the annual ritual is about to unfold at U.S. airports: Flights are canceled, and disgruntled masses throng ticket counters and flood airline call centers hunting for alternatives. Happy holidays?
A Boston-area startup, born of a disastrous ski trip 10 months ago, aims to offer an alternative. For $19 to $34, the company, Freebird, guarantees it will buy you a ticket to your destination, regardless of cost or carrier, if a flight is canceled or delayed more than four hours or a connection is missed due to an airline’s delay.